OPTIONS FOR CHANGE

 

In 2023, the Ministry of Housing and Urban Development (MHUD) released a discussion paper, Options for Change, which explored various options as part of a review of the
Retirement Villages Act.

New Zealand’s retirement village sector supports some changes to industry regulation but believes some proposals will have negative unintended consequences, stifle innovation and reduce the choices available to more than 50,000 residents living in villages.

The retirement village sector is dedicated to meeting the needs of our growing older population. The vast majority of retirement villages have already implemented substantial changes to the way they operate and other villages are following.

It's crucial that the rules supporting retirement villages allow for growth, innovation, and choices for you, the consumer. Here, the Retirement Villages Association, which represents 96% of villages by unit number, outlines its views.

 

What we believe

The RVA supports regulations that put residents first. Our focus is on ensuring your satisfaction while recognising that the financial sustainability of village operators is also vital.

We welcome plans for a plain language Code of Practice, shorter disclosure statements, a list of operator-owned chattels to new residents and not passing on insurance excess charges unless the resident is at fault for loss, damage, or destruction.

However, we have some concerns about the options paper.

  • We don’t think a mandatory repayment time-frame is a good idea because it will affect the financial viability of many operators, including smaller regional retirement villages and slow the development of much-needed new villages, many with hospital-level aged care. Requiring operators to hold cash or a line of credit to be able to pay residents out within any specific time frame would increase costs for residents and increase risk to operators and financial institutions. In some cases, it may result in insolvency for some smaller village operators.

    Most repayments to estates or residents that leave villages occur within a reasonable time-frame – 75% of units are relicensed within six months, and fewer than 10% take more than nine months.

    We think that rather than penalising the efficient as well as the tardy by imposing a statutory deadline for refunding the outgoing residents’ capital, we support MHUD’s proposal that operators pay interest on the outstanding amount after nine months.

    The RVA supports ending charging weekly fees and accruing of deferred management on vacated properties – on the basis that mandatory payments are not introduced and any such changes are not retrospective, as operators will need to adjust their business model for new terms.

  • We are advocating for improved transparency and disclosure, focusing on your understanding of agreements rather than imposing specific commercial models on operators.

  • We believe changing existing contracts retroactively is a poor way of making policy. It is also unreasonable to unilaterally alter 50,000 contracts that have been signed in good faith and after residents have sought independent legal advice, as is required under the law.

  • Retirement villages are already governed by various legislation, and we see no need for duplication. ORAs are covered by the Fair Trading Act and the Retirement Village Registrar already has sufficient powers to act regarding misleading or deceptive arguments.

  • The current legislative regime allows flexibility and a variety of terms, ensuring residents can choose what suits them. We want to maintain this diversity.

  • We oppose regulating and homogenising commercial terms, as it limits choice and can result in a one-size-fits-all approach, which won’t work for residents or operators.

    One of the great benefits of the current legislation is that it enables flexibility and competition between operators, so that they can develop business models that meet current and future residents’ needs.

  • We propose making key changes through amendments to the Retirement Villages Code of Practice. This includes stopping weekly fees and fixed deductions upon unit termination, aligning with our Blueprint released in 2021.

It is vital the integrity of the retirement villages model in New Zealand is preserved because it works. Approximately 100 older Kiwis choose to move into a village every week and independent research shows exceptional levels of satisfaction with village living.

 

RVA STAKEHOLDER BRIEFING

RVA STAKEHOLDER BRIEFING

Discover the Ministry of Housing and Urban Development's recent review of the Retirement Villages Act 2003. With over 50,000 residents—joining at a rate of over 100 weekly—the discussion paper signals a positive step toward shaping the future of retirement village living.

 

RVA SUBMISSION SUMMARY

Submission on “Options for change” Discussion Paper

“The retirement village industry plays a key role in catering for the needs of our growing older population, so it is important that the regulatory settings underpinning the retirement villages regime can continue to enable growth, innovation, and consumer choice within the sector.”

 

SUBMISSION ON “OPTIONS FOR CHANGE” DISCUSSION PAPER

Submission on”options for change” discussion paper

The RVA represents a significant majority of retirement villages in New Zealand and emphasises the importance of regulation, supporting growth, and consumer choice.